Here you'll find answers to the most common questions about my coaching approach, services, and what to expect when we work together. 

You might be curious about how the process works, what sets my coaching apart, or simply want to understand the logistics of scheduling and sessions. If you don’t find what you’re looking for, I’m a phone call away, you can book with me anytime here

Angella Clarke-Jervoise Two women sit at a table facing each other, smiling and holding playing cards, with hats hanging on the wall in the background.

Frequently Asked Questions

For Individuals

What can I expect from your coaching process?

My coaching process is personalised and client-centered. We begin with a thorough exploration of your challenges and goals, followed by tailored strategies that align with your unique needs. It’s about uncovering your true leadership potential and helping you navigate your journey with clarity and confidence.

How do I know if I need a coach?

If you’re feeling stuck, unfulfilled, or unsure about the next steps in your career, coaching could be the key to unlocking your potential. Whether you’re navigating a leadership challenge or a career transition, I’ll help you find clarity and align your professional life with your personal values.

What makes your approach different from other coaches?

My approach is rooted in over 25 years of global experience, combined with positive psychology and a deep understanding of leadership in complex, masculine environments. I don’t offer generic advice—I work with you to create a personalized strategy that resonates with who you are and where you want to go.

How long does the coaching process take?

The duration of the coaching process varies depending on your individual goals and challenges. Typically, clients work with me over a period of several months, but we’ll establish a timeline that works best for your specific needs during our initial consultation.

What types of clients do you work with?

I work with high-achieving professionals, senior executives, healthcare leaders, and HR decision-makers. My clients are often navigating career transitions, leadership challenges, or seeking greater alignment between their professional and personal values.

What if I’m not sure what my goals are?

It’s completely normal to feel unsure about your goals, especially when you’re navigating complex career or leadership challenges. My coaching process is designed to help you gain clarity. In our sessions, we’ll explore your values, strengths, and current situation to uncover what truly matters to you. Together, we’ll identify the areas where you want to grow, and I’ll guide you in setting meaningful, actionable goals that align with your vision. Even if you’re not sure where to start, that’s exactly what I’m here to help with.

How do I know if we’re a good fit?

The best way to determine if we’re a good fit is to book a complimentary call. We’ll have a conversation about your needs and goals, and you’ll get a sense of my approach. If it feels right, we’ll move forward together.

What results can I expect from coaching?

Clients often experience greater clarity, confidence, and alignment in their careers. You’ll learn to lead with purpose, reduce anxieties, and embrace your unique leadership style. The ultimate goal is to help you achieve success in a way that feels deeply fulfilling and true to who you are.

How do I get started?

Getting started is simple. Just book a complimentary call, and we’ll take it from there. We’ll discuss your current situation, explore how my coaching can help, and outline the next steps for your journey to leadership excellence.

For Organisations

What makes Fresh Insight different from other coaching and leadership development providers?

Fresh Insight blends global experience with methods grounded in the research and findings of positive psychology including Strengths and the i4 Neuroleader™ model. I focus on emotional culture, relationships, wellbeing, and whole-brain leadership to elevate performance, collaboration, innovation and agility and to create leaders for the working world we are in.

How do you tailor your approach to individual leaders or organisational needs?

No templates—just deep listening, experience, insight, and tailored strategies that fit your goals, challenges, and context.

What kind of results can I expect from working with Fresh Insight?

Clearer thinking, strong, authentic leadership, and real progress. Many clients also report increased wellbeing, energy, and confidence.

Do you use any specific frameworks or methodologies in your work?

All of my work is grounded in positive psychology, with a focus on strengths, emotional culture, and relationships that drive performance. As a Dare to Lead® trained coach and certified i4 Neuroleader™ practitioner, I help clients build the skills and mindset needed for impactful, future-ready leadership.

Is your approach suitable for senior executives or entire leadership teams?

I work with individuals in the C-suite, leadership teams, senior manager cohorts. Anyone who is ready to lead with greater clarity, purpose, and influence.

We’re a global organisation—can you support leaders across different regions and cultures?

Yes. With global experience spanning more than two decades, and a cross-cultural lens, I adapt to global contexts while supporting universal leadership needs.

What types of challenges or goals do clients typically bring to you?

Complex change, culture shifts, team dynamics, or leadership growth—often with a desire to lead with more clarity, purpose, wellbeing and balance.

What’s the first step if we’re interested in working with you?

Start with a conversation. We’ll explore your goals and whether we’re a good fit.

How do you incorporate neuroscience and positive psychology into leadership development?

I use the i4 Neuroleader™ model alongside other tools based on findings from the field of positive psychology. Everything I do is designed to build self-awareness, regulate emotions, strengthen relationships, and support wellbeing and whole-brain, high-performance leadership.

Do you offer one-off workshops, or do you only work on longer-term engagements?

Both. I design everything from focused sessions to full programs—always shaped around your needs and outcomes.

more questions?

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